Term of Service, Return policy, Privacy policy, Shipping information

Terms of Service

1. Acceptance of Terms By accessing and purchasing from our website, you acknowledge and agree to comply with these Terms of Service ("TOS"). These terms align with our third-party printing provider, Gelato (gelato.com). Your use of our services indicates your acceptance of both our TOS and Gelato’s TOS, available at https://www.gelato.com/legal.

2. Products and Orders We offer print-on-demand, AI-generated posters, photography, and creative motifs printed and shipped through Gelato’s global network. All orders placed are subject to Gelato's production and shipping timelines.

3. Pricing and Payment Prices listed are inclusive of applicable taxes and exclusive of shipping costs unless stated otherwise. Payments are securely processed through Stripe. By making a payment, you agree to Stripe’s Terms of Service.

4. Shipping and Delivery All products are printed and fulfilled by Gelato. Shipping times provided are estimates only, and actual delivery times may vary. We are not responsible for delays caused by third-party carriers or unforeseen circumstances.

5. Returns and Refunds Due to the custom nature of print-on-demand products, returns are accepted only for defective or damaged items. Claims must be submitted within 14 days of receipt. Refund or replacement will follow Gelato’s refund policy.

6. Intellectual Property All AI-generated artworks and photography displayed on this site are proprietary or licensed to us, including works by Oscar1319.

Return & Refund Policy

Thank you for shopping at Oscar1319Art. Your satisfaction is important to us. Please review our refund policy carefully.

Return Window

Our return policy is valid for 14 calendar days from the date you receive your order. Unfortunately, we cannot offer a refund if this period has passed.

Eligibility for Returns

To be eligible for a refund, your item must meet all of the following criteria:

The product is defective or damaged upon arrival, or significantly different from what was described.
The product must be unused, in the original packaging, and in the same condition in which you received it.
The product must not have been damaged after delivery.

All returned products will be inspected upon arrival. If your return does not meet the criteria listed above, we reserve the right to deny a refund.

Proof of Purchase

To process your refund, we require valid proof of purchase (e.g., receipt, order confirmation email, or purchase order). Without proof of purchase, we are unable to issue a refund.

How to Initiate a Return

To return an item, please contact us first via the contact information provided below. We will provide detailed instructions on how and where to return your order.

Shipping Returns

You are responsible for securely packaging your returned item to ensure it is not damaged during transit. Items damaged due to improper packaging or mishandling during shipping may not qualify for a refund.

Refund Processing

Once your returned item has been received and inspected, we'll notify you via email of the approval or rejection of your refund request. If your refund is approved, it will be processed promptly, and the credit will be issued to your original method of payment within 7–10 business days.

If you have any questions or concerns about our return and refund policy, please reach out to us:

Privacy Policy

Thank you for visiting Oscar1319Art. Your privacy and security are important to us. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect:

Name, email address, shipping address, billing details
Payment information (handled securely by trusted third-party processors such as Stripe)
Website usage information, such as IP addresses, browser types, and cookies

How We Use Your Information:

Processing and fulfilling orders
Communicating about your orders and providing customer service
Improving our website and customer experience
Sending promotional emails (with your consent)

Information Sharing: We will never sell your personal information. We share your information only with essential third-party services necessary for processing payments, printing products (Gelato), and shipping.

Cookies: We use cookies to enhance your shopping experience. You can disable cookies through your browser settings, but this may affect your browsing experience.

Security: We implement strong security measures to protect your data from unauthorized access or disclosure.

Your Rights: You can request access to your personal data, ask for corrections, or request deletion by contacting us.

Shipping Policy

Thank you for choosing Oscar1319Art! Here’s everything you need to know about our shipping process.

Order Processing: Orders are processed and sent for production within 1-3 business days after payment confirmation.

Shipping Methods & Delivery Time: We partner with Gelato’s global network to ensure efficient, high-quality delivery:

Standard shipping typically takes between 3-7 business days.
Express shipping (where available) typically takes between 2-5 business days.

Please note, these delivery estimates may vary slightly based on your location and circumstances such as holidays or peak periods.

Shipping Rates: Shipping rates are calculated at checkout based on your location and selected delivery method.

International Shipping: We ship globally! Please be aware that international orders may be subject to import taxes, customs duties, or fees imposed by your country. These charges are your responsibility.

Tracking Information: Once your order has shipped, you will receive a tracking number via email.

Damaged or Lost Items: If your product arrives damaged or doesn't arrive within the expected timeframe, please contact us immediately, and we will assist you promptly.

Contact Page: oscar1319art.com/contact

Email: oscar1319@gmail.com

Last updated: March 22, 2025